A Hoarding Clean Up is more about Compassion than CleaningServiceMaster of Kalamazoo sent a team down to our home office in December 2014 to train with extreme cleaning specialist, Matt Paxton, from TV series “Hoarders”. After the eye-opening training classes with Paxton, our team is now certified and trained for ‘hoarding and estate cleanups’, with knowledge and skills backed by the most experienced hoarding expert in America. Our crews are accustomed to cleaning up big messes of all kinds. But as of lately, our expertise about hoarding, and how to help a hoarder, reached a new level of understanding.
Restoring Homes, Restoring LivesMatt Paxton partnered with ServiceMaster to educate and train technicians across the country. With only 3-4 guys on his previous crew, he wanted to expand be able to help as many people as possible. Matt Paxton needed to find the right people. With our shared vision and passion for helping others, he knew ServiceMaster teams would absorb his vision and excel.
Still a little unsure where to begin?Go back to the form and let us know your situation. We encourage you to write to us, but if you don’t know what to say or feel uncomfortable, simply copy and paste this general inquiry into the form:
“Hi ServiceMaster of Kalamazoo, I am on your website, and I see you offer wonderful services for hoarders. I’m not sure if I’m ready to make any steps right away, but I do want to reach out to you, and I might like to know more information on how you can help me. Let’s keep in touch. Thanks, and have a great day!
When it Comes to Cleaning a Hoarded House, a Professional Cleaning Solution is NeededHelping clean out a hoarded house can be overwhelming and we recommend professional help. Hoarding can be a sensitive topic and serious situation to work through, but we’re up for it. Our team is trained by the number one hoarding expert in America, Matt Paxton from TV series, “Hoarders.” We use insight and techniques shared by Paxton to help a hoarder gain back their space and, in turn, their lives.
We have consistent steps from start to finish
- Understanding, Listening, Connecting
- Creating a Plan, Cleaning, Sorting
- Family, Aftercare, Follow-Up
We know communication is critical
- We show respect and compassion.
- We take time to build trust.
- We ask permission before doing anything.
- We listen to the hoarder’s needs.
- We treat the person as if he or she were a member of the family.