ServiceMaster of Kalamazoo

Articles from your cleaning & restoration professionals

Employee Protection Protocol

*last update: March 28, 2020 “We have adjusted our operations protocol to reduce risks including having office staff working from home, minimizing group meetings, and utilizing social distancing when our staff is working together. We always use the proper protective equipment to safely complete the work performed. In light of the current coronavirus pandemic, we […]

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Customer Protection Protocol

Customer Protection Protocol During COVID-19 Outbreak Pre Visit Protocol We contact the customer in advance to identify whether anyone on site has been exposed to, is exhibiting symptoms, or has been diagnosed with COVID-19. We notify technicians, and then we utilize the following on-site protocols based on your response.   protocal a. On-site location reported […]

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Customer FAQ’s During COVID-19 Outbreak

Top Three Customer FAQ’s During COVID-19 Outbreak   What are you doing to protect your employees from contracting COVID-19? We have adjusted our operations protocol including having office staff work from home, minimizing group meetings, and utilizing social distancing when our staff is working together to reduce risks. We always use the proper protective equipment […]

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