Continued Education Classes

Free CE Classes for Insurance Agents Licensed in the State of Michigan

Upcoming CE Classes – By Location

Kalamazoo Classes
Holland Classes

Kalamazoo Classes

Insurance Fraud | Course #83580

wait list available – class currently full

Location: Kalamazoo

November 9, 2021 | 8:30 – 11:30 AM

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Mold Remed. in Homes | Course #83583

wait list available – class currently full

Location: Kalamazoo

November 9, 2021 | 12:30 – 3:30 PM

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Mitigating a Water Loss | Course #83584

Location: Kalamazoo

December 14, 2021 | 8:30 – 11:30 AM

Trauma & Bio-Hazard Losses | Course #79738

Location: Kalamazoo

December 14, 2021 | 12:30 – 3:30 PM

Insurance Fraud | Course #83580

Location: Kalamazoo

January 11, 2022 | 8:30 – 11:30 AM

Water Damage in Manufactured Homes | Course #83581

Location: Kalamazoo

January 11, 2022 | 12:30 – 3:30 PM

Errors and Omissions | Course #83579

Location: Kalamazoo

February 8, 2022 | 8:30 – 11:30 AM

Subrogation | Course #83578

Location: Kalamazoo

February 8, 2022 | 12:30 – 3:30 PM

Ethics | Course #81664

Location: Kalamazoo

March 8, 2022 | 8:30 – 11:30 AM

Handling a Hoarding Dilemma | Course #80635

Location: Kalamazoo

March 8, 2022 | 12:30 – 3:30 PM

Surviving Disaster in Your Business | Course #83582

Location: Kalamazoo

April 12, 2022 | 8:30 – 11:30 AM

Mitigating a Water Loss | Course #83584

Location: Kalamazoo

April 12, 2022 | 12:30 – 3:30 PM

Holland Classes

Due to COVID-19 uncertainties and attendance reduction, Holland classes will remain in a holding pattern until further notice. But we’d love to see you in our Kalamazoo classes!

We are currently revamping our CE class schedule and are anticipating to resume classes starting September 2020. If you’re on our email list, we will be send updates as soon as we can. If you’re not on our email list and would like to be notified when our new schedule comes out, please subscribe below.

If you have any questions, please write us at info@smkazoo.com. Thank you for your patience.

offering free ce classes

We host free CE (continuing education) classes for insurance agents around the area. Our local agencies have clients dealing with mold, water damage, fire damage, etc. and the agents need to understand the situation from all perspectives in order to serve their clients in the best way.

We are the experts when it comes to the topics we teach, we like sharing our knowledge, and as a company, we love serving our community.

These classes help local insurance agents acquire free CE credits.

what to expect

There are free beverages such as water, soda, coffee, and tea.
You will have a free breakfast and/or lunch when you sign up for class(es).
We aim for interactive teaching styles. We try to engage the classroom as much as possible, depending on the topic. Hands on experience is typically the best tool for remembering information, and we try our best to stick to this way of teaching.
To have fun while learning valuable information.

photos from ce classes

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Course Details

Errors & Omissions

Class Description and Objectives

A comprehensive training program of processes and procedures
Learn to avoid potential loopholes
Review a checklist of tips to minimize these claims

Case Studies, instructor presentation, a short video segment, demonstrations of
the technique, and student participation exercises are all used to bring variety and
interest to this important subject.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

Ethics

Class Description and Objectives

Identify reasons ethics are important
Define ethics/values
Describe foundational and situational ethics
Identify sources of ethical framework

This program is a practical look at ethical decision-making. Instead of relying on “gut feelings”, the process contained in this program takes the decision-maker through several filters which ensure that all parties affected by the decision will be considered.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

Handling a Hoarding Dilemma

Class Description and Objectives

Learn how to identify and assist hoarders, and handle loss properly when a hoarder is involved. Understand the impact on the claims process, claims cost, and concerns that arise when this type of loss is encountered.

Insurance Fraud

Class Description and Objectives

Insurance fraud costs the industry billions of dollars
This course focuses on history, laws & statistics relating to fraudulent
insurance claims
Learn imperative information on what your role is to prevent fraud

How does the current economic crisis affect the rising ranges of fraud? In what ways are consumers fighting the system and why they don’t see insurance fraud as a crime? What are the effects of internal “white collar” crime and the difference between hard and soft crimes? You’ll learn all the answers in this class.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

Mitigating a Smoke and Odor Loss

Class Description and Objectives

Learn the smoke (soot) & odor mitigation process and provide better service to your insureds. Delve into terminology and common misconceptions of the smoke (soot) and odor mitigation process and provide better service to your insureds. Delve into terminology and common misconceptions of smoke/odor losses, know the benefits of quick and proper mitigation and look inside/vc_column_text]

Mitigating a Water Loss

Class Description and Objectives

This course begins by covering terminology, misconceptions associated with a water loss, and the benefits of immediate mitigation. Once this groundwork is laid, instructors will walk attendees through the water loss process from beginning stages to final restoration and will include industry standards, insured concerns, and plan development to better assist insureds when they have a water loss.

Mold Remediation in Homes

Class Description and Objectives

Terminology & misconceptions of mold losses & benefits of remediation is the introductory segment of this class & then quickly moves attendees into the needs for mold growth and the removal process from start to fin ish. We’ll study industry standards, insured concerns, remediation process, and plan development for assisting insureds.

Subrogation

Class Description and Objectives

A comprehensive training program that focuses on equipping agents and adjusters to control claims costs through subrogation investigation and reporting. It also teaches the role and value of mitigation by first responders.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

Surviving Disaster

Class Description and Objectives

This course looks at what happens when a disaster occurs in a business and the importance of preparing in advance. It provides instructions and assistance in putting a plan in place, discusses the role insurance plays, and what continuity will look like for the business.

It includes the unique construction features that may impact decisions made during water mitigation.

Trauma & Bio-hazard Losses

Class Description and Objectives

Understand trauma and bio-hazard situations.
Identify needs of individuals involved.
Determine items to save or discard due to contamination.

Trauma and Bio-Hazard insurance losses can range from a simple cut to the
discovery of an unexpected death. Insurance professionals need to understand the full scope and extent of these situations while showing care and concern for the individuals involved and those who are associated with them. This course will also help attendees have an understanding of what can and cannot be recovered due to contamination.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

Water Damage In Manufactured Homes

Class Description and Objectives

This course covers the differences between the two types of manufactured homes: mobile and modular. It includes the unique construction features that may impact decisions made during water mitigation.

Concepts of Legal Liability

Class Description and Objectives

This program will present the basics of legal liability by building a foundation of various legal theories. The theory and elements of negligence are presented. Various types of law are discussed. Included is a discussion on damages resultant from legal liability.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

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