Continued Education Classes

Free CE Classes for Insurance Agents Licensed in the State of Michigan

Upcoming CE Classes – By Location

Kalamazoo Classes
Holland Classes

Kalamazoo Classes

Surviving Disaster | Course #78912

Location: Kalamazoo

September 8, 2020 | 8:30 – 11:30 AM

Mitigate A Water Loss | Course #78305

Location: Kalamazoo

September 8, 2020 | 12:30 – 3:30 PM

Mold Remediation In Homes | Course #78301

Location: Kalamazoo

October 13, 2020 | 8:30 – 11:30 AM

Ethics | Course #76688

Location: Kalamazoo

October 13, 2020 | 12:30 – 3:30 PM

Subrogation | Course #78915

Location: Kalamazoo

November 10, 2020 | 8:30 – 11:30 AM

Trauma | Course #79738

Location: Kalamazoo

November 10, 2020 | 12:30 – 3:30 PM

Ethics | Course #76688

Location: Kalamazoo

December 8, 2020 | 8:30 – 11:30 AM

Mitigating a Smoke and Odor Loss | Course #78300

Location: Kalamazoo

December 8, 2020 | 12:30 – 3:30 PM

Holland Classes

Due to COVID-19 uncertainties and attendance reduction, Holland classes will remain in a holding pattern until further notice. But we’d love to see you in our Kalamazoo classes, which are resuming starting September 2020.

We are currently revamping our CE class schedule and are anticipating to resume classes starting September 2020. If you’re on our email list, we will be send updates as soon as we can. If you’re not on our email list and would like to be notified when our new schedule comes out, please subscribe below.

If you have any questions, please write us at info@smkazoo.com. Thank you for your patience.

offering free ce classes

We host free CE (continuing education) classes for insurance agents around the area. Our local agencies have clients dealing with mold, water damage, fire damage, etc. and the agents need to understand the situation from all perspectives in order to serve their clients in the best way.

We are the experts when it comes to the topics we teach, we like sharing our knowledge, and as a company, we love serving our community.

These classes help local insurance agents acquire free CE credits.

what to expect

There are free beverages such as water, soda, coffee, and tea.
You will have a free breakfast and/or lunch when you sign up for class(es).
We aim for interactive teaching styles. We try to engage the classroom as much as possible, depending on the topic. Hands on experience is typically the best tool for remembering information, and we try our best to stick to this way of teaching.
To have fun while learning valuable information.

photos from ce classes

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Course Details

76884 Concepts of Legal Liability

Class Description and Objectives

This program will present the basics of legal liability by building a foundation of various legal theories. The theory and elements of negligence are presented. Various types of law are discussed. Included is a discussion on damages resultant from legal liability.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

TBD E&O Loss Control in Today’s Agency

Class Description and Objectives

This program describes E & O exposures of insurance agencies, especially those that are paperless. Loss control measures that can be considered to help protect agencies against E & O claims are presented. Areas where exposures exist are pointed out and possible solutions are provided. Procedures to follow in the event of a claim are explored.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

74074 Errors & Omissions

Class Description and Objectives

A comprehensive training program of processes and procedures
Learn to avoid potential loopholes
Review a checklist of tips to minimize these claims

Case Studies, instructor presentation, a short video segment, demonstrations of
technique, and student participation exercises are all used to bring variety and
interest to this important subject.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

76688 Ethics

Class Description and Objectives

Identify reasons ethics are important
Define ethics/values
Describe foundational and situational ethics
Identify sources of ethical framework

This program is a practical look at ethical decision-making. Instead of relying on “gut feelings”, the process contained in this program takes the decision-maker through several filters which ensure that all parties affected by the decision will be considered.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

75841 Extreme Clean-up: Handling a Hoarding Dilemma

Class Description and Objectives

Our hoarding specialists focus on issues that arise during a hoarding and/or estate cleanup. When it comes to handling a hoarding dilemma, the mental challenges the hoarder overcomes during a cleanup is much bigger than the actual mess we clean. We’re not simply getting rid of the extra “stuff”, but pieces of their lives, and we need to be understanding. We discuss current psychological explanations of hoarding as well as how to handle yourself in a hoarding situation. No judgement. Only compassion. — our belief when it comes to helping hoarders.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

74073 Insurance Fraud

Class Description and Objectives

Insurance fraud costs the industry billions of dollars
This course focuses on history, laws & statistics relating to fraudulent
insurance claims
Learn imperative information on what your role is to prevent fraud

How does current economic crisis affect the rising ranges of fraud? What ways are consumers fighting the system and why they don’t see insurance fraud as a crime? What are the effects of internal “white collar” crime and the difference between hard and soft crimes? You’ll learn all the answers at this class.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

73674 Manufactured Homes

Class Description and Objectives

We are excited to offer this class which covers the differences between the two
types of manufactured homes: mobile and modular; including the unique
construction features that may impact decisions made during water mitigation.

If you would like to call us at any time to signup or for more information, we would
love to talk with you. Call 269.344.3600

75136 Mold Insurance Losses – Prevention, Reduction & Handling

Class Description and Objectives

Mold claims can be common and involve both property damage as well as
physical injury to individuals. Mold has a history; identifying this history related to how and where it grows can aid the insurance professional in serving the client. Insurance professionals who handle claims where mold is a factor must identify the full scope and extent of the claim. This class will provide the history of mold and identify health concerns arising from exposure to mold and how it impacts indoor air quality. In addition, we will cover industry terms and review industry standards as to the safe removal of mold for indoor living spaces.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

75137 Smoke & Odor

Class Description and Objectives

Reduce damages by knowing how smoke “burns” what fire doesn’t. Learn what can be done to assist those who have a fire or smoke loss.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

74072 Subrogation

Class Description and Objectives

A comprehensive training program that focuses on equipping agents and adjusters to control claims costs through subrogation investigation and reporting. It also teaches the role and value of mitigation by first responders.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

73956 Surviving Disaster

Class Description and Objectives

This course looks at what happens when a disaster occurs in a business and the importance of preparing in advance. It provides instructions and assistance in putting a plan in place, discusses the role insurance plays, and what continuity will look like for the business.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

74608 Trauma & Bio-hazard Losses

Class Description and Objectives

Understand trauma and bio-hazard situations.
Identify needs of individuals involved.
Determine items to save or discard due to contamination.

Trauma and Bio-Hazard insurance losses can range from a simple cut to the
discovery of an unexpected death. Insurance professionals need to understand the full scope and extent of these situations while showing care and concern for the individuals involved and those who are associated with them. This course will also help attendees have an understanding of what can and cannot be recovered due to contamination.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

75138 Water Mitigation

Class Description and Objectives

We help you understand the process when dealing with water damage in a
home. Homeowners will have questions for you, and we want to provide you with
the answers you should know about water mitigation in the home.

If you would like to call us at any time to signup or for more information, we would love to talk with you. Call 269.344.3600

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