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Does the facility need to be evacuated for the disinfection process?

Yes, all people need to be absent, but it only takes about 2 minutes to dry, so coordinating around people is easy. There is no need to remove any items (besides food).  It is highly recommended [...]

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How long does it take for a typical disinfection service?

Based on experience, this disinfection process can cover 5,000 – 18,000 sq. ft. in one hour. This method takes about 80% less time vs. doing the work by hand. *Note: successful disinfection [...]

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How much does it cost for electrostatic disinfection service?

Prices will vary depending on facility size and when you need the disinfection service. We can usually accommodate same day service, a scheduled service, or a reoccurring service. Please call [...]

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How can I remove impressions on my carpets that heavy furniture left behind?

You can use a kitchen towel and an iron. *This process is not suitable for carpets made of olefin fiber. Directions: 1. Place a damp towel over the carpet dent. 2. Set iron to a medium heat [...]

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Are there instructions to follow after my carpets are cleaned?

Yes. If you can, allow carpets to dry for 8 hours before walking on them. (Walking on them isn’t the worst, but it will flatten the fibers.) If you just have to walk on them, wear white [...]

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Do I have to move furniture?

If you want the carpet underneath heavy furniture cleaned, we do recommend moving it from the rooms we will be cleaning. We place blocks under lighter items such as coffee tables, end tables, [...]

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Do I need to do anything prior to the technician arriving for my scheduled service?

Yes. Please take down breakable items from the tops of furniture in the rooms we’re cleaning. Remove all items from the floor, such as rugs, plants, toys, pet beds, and anything else where [...]

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Will there be an odor?

You may notice a slight scent. This happens when cleaning wool carpets most of all. Typically within an hour, the odor goes away but may vary based on circulation, heat, and humidity. Compared to [...]

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When will I be able to walk on my carpet after a carpet cleaning?

Allow a drying time of six to eight hours before you walk on your carpet. It is best to wait two days before placing heavy furniture back onto carpet if not using blocks.

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How often do I need to get my carpets professionally cleaned?

We recommend having your carpets professionally cleaned every 6-12 months–depending on traffic. This will keep them looking their best and minimizes the amount of allergen and debris build [...]