What should I do if my family member needs help with a hoarding situation? - Hoarding FAQ

What should I do if my family member needs help with a hoarding situation?

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Ultimately, the person hoarding needs to decide if they’re ready to be helped or not. Having compassion and giving positive support is critical. Saying things like, “It’s really dirty in here; time to clean it up,” is not being a positive support. A different thing to say might be, “There are people in Kalamazoo that help, and I would be happy to set you up to talk with someone if you ever want.” Leave it at that. Try to use your best judgment, be patient, and have a nonjudgmental attitude when you decide to bring the situation into a conversation. This process takes time and we all need to be understanding.

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