Who is responsible for paying for the service?
Ultimately, the property owner is responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, we generally collect only the deductible (co-payment) amount from you and bill the balance to the insurance provider. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance, or you decide not to file a claim, you will be expected to pay in full.