0

How can I remove impressions on my carpets that heavy furniture left behind?

You can use a kitchen towel and an iron. *This process is not suitable for carpets made of olefin fiber. Directions: 1. Place a damp towel over the carpet dent. 2. Set iron to a medium heat [...]

0

Are there instructions to follow after my carpets are cleaned?

Yes. If you can, allow carpets to dry for 8 hours before walking on them. (Walking on them isn’t the worst, but it will flatten the fibers.) If you just have to walk on them, wear white [...]

0

Do I have to move furniture?

If you want the carpet underneath heavy furniture cleaned, we do recommend moving it from the rooms we will be cleaning. We place blocks under lighter items such as coffee tables, end tables, [...]

0

Do I need to do anything prior to the technician arriving for my scheduled service?

Yes. Please take down breakable items from the tops of furniture in the rooms we’re cleaning. Remove all items from the floor, such as rugs, plants, toys, pet beds, and anything else where [...]

0

Will there be an odor?

You may notice a slight scent. This happens when cleaning wool carpets most of all. Typically within an hour, the odor goes away but may vary based on circulation, heat, and humidity. Compared to [...]

0

When will I be able to walk on my carpet after a carpet cleaning?

Allow a drying time of six to eight hours before you walk on your carpet. It is best to wait two days before placing heavy furniture back onto carpet if not using blocks.

0

How often do I need to get my carpets professionally cleaned?

We recommend having your carpets professionally cleaned every 6-12 months–depending on traffic. This will keep them looking their best and minimizes the amount of allergen and debris build [...]

0

Can I use household carpet cleaners for spot removal?

We recommend using only ServiceMaster Clean products. Every time you have a carpet cleaning performed by us, we will give you a FREE “spotter bottle” of cleaner to use between your [...]

0

Will carpet cleaning be disruptive to my family?

Possibly. But our team at ServiceMaster will work with your schedule and work around the most convenient time for you and your family. Our technician will let you know the expected dry times to [...]

0

How long will it take to have my carpets cleaned at my home?

The amount of time depends on the size of the area cleaned as well as the processes used. Low moisture, portable extraction, and truck-mount extraction are all examples of varying processes that [...]

page 1 of 2