0
In
Posted

Can you help family members educate another family member on the cleaning process?

Absolutely. Our team will work with the customer and their family members to help them better understand the cleaning plan. We’ll invest time to make sure all parties are fully informed.

0
In
Posted

Can friends, neighbors, and church groups help with hoarding cleanup?

Because these homes are usually attached with high emotional stress, our experience has shown that friends, neighbors, and church groups are best suited to be support groups after the cleanup has [...]

0
In
Posted

How discreet is the hoarding cleanup process?

We understand privacy is of extreme importance. We work with the customer to be as discreet as possible.

0
In
Posted

After the hoarding cleaning process, can you help maintain the newly cleaned home?

We’ll help the customer and family to create a plan to keep a clean home. In addition, we can follow up by phone to see if the customer is doing well, or if help is necessary.

0
In
Posted

What if we find a dangerous situation in the hoarded house?

Our teams are highly trained to recognize any dangerous situation, from structural issues to mold and fecal matter and everything in between. After walking through the home, we will let the [...]

0
In
Posted

What if mold or other hazardous materials (feces, asbestos, etc.) are found in the hoarded house?

The right professional cleaners offer many services to clean and repair mold, water, fire, and smoke damage, as well as odor and hazardous materials. These services can be discussed during the [...]

0
In
Posted

Are you bonded/licensed/insured for hoarding cleanups?

All of our teams nationwide are licensed, bonded, and insured. You can trust that anyone entering your home from our team will be trained, trustworthy, courteous, and compassionate.

0
In
Posted

Do you remove animals from hoarding situations?

Animal hoarding is a reality of our business, and we understand that our customers have the best intentions for their pets. Depending on the severity of the situation, we may partner with local [...]

0
In
Posted

Can you store items from a hoarding situation?

We have partners nationwide that can affordably store items, and our team can help you figure that out. However, long-term storage after a clean-out should only be used in special situations.

0
In
Posted

Can you help sell items from the hoarded home?

While we can connect the customer to partners specialized in selling specific items, our team does not personally sell the items. The sales partners will typically take a commission for selling [...]

page 1 of 3