Water & Mold Restoration Help

In the Event of a Water Damage

What NOT to do

  • Do not enter a room with standing water until electricity has been turned off.
  • Do not use a regular household vacuum to remove water.
  • Do not lift tacked-down carpet without professional help.
  • Do not use electrical appliances while on wet carpet or flooring.
  • Do not disturb visible mold.

What to do

  • Remove as much water as possible by mopping and blotting.
  • Remove wet area rugs or other floor coverings not permanently attached. Do not attempt to start removing your wall-to-wall carpet.
  • Lift draperies off the floor, loop through a plastic coat hanger and place the hanger on the drapery rod.
  • Wipe furniture, prop up wet furniture cushions for even drying, and place aluminum foil or plastic bags under furniture legs.
  • Move photos, paintings, and art objects to a safe, dry location.
  • Do NOT remove books from shelves. Rather, pack them in tightly to prevent warping of pages until a restoration professional can begin a specialized drying process.
  • Open drawers, closets, and cabinet doors to enhance drying.
  • Please note: damage from water and bacterial growth can begin within hours. Call for our free professional assessment.

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We understand some people are capable of restoring their own home or business, so we offer a variety of services to best  help you with water & mold restoration.

Option 1

Full Service

full service water restoration

Full Service Includes:

• Extraction equipment and labor

• Removal of carpet pad

• Anti-microbial treatment

• Delivery and set up of equipment

• Rental of air movers

• Rental of dehumidifiers

• Monitoring of equipment and moisture readings

• Pick up and removal of equipment

Why Choose Full Service?

• Encompasses entire spectrum of water removal.

• Best way to prevent mold growth.

• Maximize evaporation times.

• Provides assistance to solve water damage challenges.

Option 2

Extract & Treat Only


Extract & Treat Includes:

• Extraction equipment and labor

• Removal of carpet pad

• Anti-microbial treatment

Why Choose Extract & Treat?

• Water needs to be removed right away. Extraction is the most effective way to remove standing water.

• Our state-of-the-art equipment enables us to provide a quick and thorough removal of water.

• Removing saturated carpet padding decreases drying time.

• Anti-microbial treatment protects against mold growth.

Option 3

Drying Services Only

drying equipment for water damage situations

Drying Services Includes:

• Delivery and set up of equipment

• Rental of air movers

• Rental of dehumidifiers

• Monitoring of equipment and moisture readings

• Pick up and removal of equipment

Why Choose Drying Service?

• Air movement helps prevent possible mold growth and speeds up water removal process.

• Using dehumidifiers and high-velocity air movers drastically decreases drying time.

• Our technicians maximize the efficiency of equipment and shorten the time of restoration.

Get advice and a free inspection!

What you Need to Know About Mold

1. What is Mold?

We have probably all encountered mold at one time or another. It might have been in the shower, or on a stale piece of bread or cheese. There are many different species of mold, but all molds share some common characteristics.

• Molds thrive in moist and humid environments.

• Molds require an organic food source. One common food source is cellulose, which is found in building materials such as wood and drywall.

• Molds are spread by microscopic airborne particles called “spores”.

Molds and mold spores are naturally present in the outdoor environment all around us. However, indoor mold growth can become a tenacious challenge. Mold spreads rapidly and produces an unpleasant musty odor. If allowed to grow unchecked, mold can cause discoloration and structural damage to building materials. A significant amount of mold can impact indoor air quality and can be difficult and costly to remove. Mold contamination is a growing concern for homeowners, property managers, insurance providers, and restoration companies.

mold in basement before and after

2. Appropriate Action is Key

If we observe mold, we will respond appropriately, reporting our observations. When the extent of mold contamination is isolated and/or less than 10 square feet, expensive testing and protocols are generally not required. We can proceed and perform emergency water mitigation services, including remediation of the 10 square feet or less of mold. We will isolate the contaminated area and remove the mold, while protecting the surrounding areas from the possible spread of mold spores.

When we encounter an affected area of more than 10 square feet, we will contain the contaminated area, stop the normal water mitigation procedures. In these cases, we strongly recommend having environmental testing performed to establish baseline levels of mold, identify the types of mold present, and develop a written remediation plan. Our goal is to establish the proper procedures to handle the mold situation.

3. What is the Best Defense?

Mold can start to grow in as little as 48 hours. To prevent the spread of mold, it is important to react quickly in the event of a water damage. By identifying and eliminating the source of the water and implementing rapid drying processes, mold growth can be avoided.

The most effective drying techniques involve the use of sensitive tools to measure and record the temperature, humidity, and moisture content of both the structure and contents of the home or building. Professional water damage restoration can mean the difference between a small water problem and a structure covered with mold. ServiceMaster Restore professionally trained technicians use the latest water restoration and drying techniques to deliver quality results.

We’re Ready to Help Your Mold Situation

• Isolating and containing mold with physical barriers and other techniques

• Using technology to capture, filter and scrub mold spores from the air

• Dry sources of water contributing to mold growth

• Dispose of mold-contaminated materials

• Clean and deodorize belongings as necessary

• Coordinate repair and reconstruction areas of the structure

• Mold coverage on the homeowners policy. Some insurance companies carry coverage for mold damage, we will work with the insurance company in the event there is coverage.

servicemaster restore van

24 Hour Emergency Water Mitigation

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